Privacy Policy

1. Introduction

MeerkatLeads ("we", "our", "us") is a B2B lead generation platform operated by Meerkat AI Labs Pte Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at meerkatleads.com.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, and password when you create an account.
• Payment Information: Billing details processed through our third-party payment provider. We do not store full credit card numbers.
• Usage Data: Information about how you use our platform, including search queries, lead exports, and feature usage.
• Device and Log Data: IP address, browser type, operating system, and access timestamps collected automatically.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our lead generation services.
• Process your transactions and send related information.
• Send you technical notices, updates, and support messages.
• Respond to your comments, questions, and customer service requests.
• Monitor and analyze trends, usage, and activities to improve our platform.
• Detect, investigate, and prevent fraudulent or unauthorized access.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you interact with our platform. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Object to or restrict certain processing of your data.
• Request a portable copy of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at support@meerkatleads.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@meerkatleads.com.